Refund Policy

Refund Policy

At VMF Holidays, we strive to provide you with a smooth and hassle-free travel booking experience. However, we understand that plans may change, and refunds might be required. This Refund Policy outlines the conditions under which refunds are applicable for bookings made through our platform.


1. General Refund Policy

  • Refund eligibility is subject to the specific terms and conditions of the respective service providers (e.g., airlines, hotels, tour operators).

  • Refund requests must be submitted through our support team at info@vmfholidays.com.

  • Processing times may vary depending on the service provider and payment method.


2. Cancellations by Customers

  • Customers are advised to carefully review the cancellation and refund policies of the service provider before booking.

  • Certain bookings may be non-refundable or subject to cancellation fees.

  • Refund amounts will be calculated strictly as per the provider’s cancellation terms.


3. Cancellations by Service Providers

  • In cases where a booking is canceled by the service provider (e.g., flight cancellations, hotel closures), customers will be entitled to a refund or alternative arrangements as per the provider’s policy.

  • VMF Holidays will assist in coordinating and facilitating the refund process.


4. Refund Processing Time

  • Refunds may take 7–14 business days to reflect in the original payment method.

  • Delays may occur due to bank or payment gateway policies, which are beyond our control.


5. Non-Refundable Scenarios

Refunds will not be provided in the following cases:

  • No-shows or failure to meet check-in requirements.

  • Partially used services (e.g., incomplete hotel stays, half-used tours).

  • Bookings explicitly marked as non-refundable at the time of purchase.


6. Refund Method

  • Refunds will generally be processed via the original payment method used at the time of booking.

  • If the original payment method is unavailable, alternative arrangements will be discussed with the customer.


7. Contact Us

For any refund-related assistance, please reach out to our support team:

📞 +91 7499322412
✉️ info@vmfholidays.com
📍 H. NO 123/A Mendes Waddo, Nagoa, Calangute (India)